Start by reviewing your member ID card. You should see a CerpassRx logo on the back of your card. You are able to access your pharmacy benefit resources in a number of ways:
Our Member Services Support Center is available 24 hours a day, 7 days a week, 365 days a year. Call 844-622-1797 for any questions regarding your pharmacy benefits or prescription coverage.
Visit the secure, private member web portal to:
Easily access your information anytime, anywhere using your mobile device. Download the CerpassRx mobile app for tools to help you maximize your pharmacy benefit.
The Prescription Optimization Program (POP) is designed to assist THT members with obtaining critical medications that they may normally have trouble affording. Beginning October 1, 2021 all medications over $1,000.00 will require a prior authorization from CerpassRx and routed through the POP team. Should you have any questions regarding this program, please reach out to the CerpassRx POP team:
Phone: (888) 902-5533 or Email: PAPOPfax@FPBrx.com
A generic drug is a pharmaceutical drug that is equivalent to a brand-name product in dosage form, strength, route of administration, quality, performance, and intended use. A generic drug must meet the same quality and safety standards that brand drugs have.
Remember to show your new ID card starting 10/01/2021 at the pharmacy.
BIN: 023385
PCN: CPT
GROUP: CPRX
Phone #: (844) 622-1797
We would like to inform you of our bi-annual formulary update. Effective January 1st and July 1st of each calendar year, there will be changes to our formulary. Members directly impacted will receive a letter in the mail that outlines the medication and provides details about these changes. If you receive this letter, we encourage you to discuss the possibility of switching to a covered alternative with your doctor. We sincerely apologize for any inconvenience this may cause.
